Returns & Exchanges
At simpleprojectus, we want you to be completely satisfied with your home essentials. If your purchase doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the names of the items you wish to return to receive a Return Authorization.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing